Tornado Shipping & Delivery Policy

  1. Fast, Reliable Shipping
    At Tornado, we make sure your new timepiece reaches you quickly and safely.
  2. Order Processing
    • Orders placed on business days are processed within 1–2 business days.
    • Orders placed after 2 PM (GST) or weekends process next business day.
    • Tracking details sent after shipment.
    We inspect and package every watch carefully.
  3. Shipping Methods & Delivery Times
    We ship to all over UAE
    Shipping Option Estimated Delivery Time Notes
    Standard Shipping 3–4 business days Free for all UAE orders
    Expedited Shipping 1–2 business days Available at checkout
    Priority Overnight Next business day Subject to carrier availability
    Delivery times may vary due to weather or carrier delays.
  4. Shipping Costs

    • Standard shipping: Free for all domestic orders

    • Expedited shipping: Additional fees will be applied at checkout

    • International shipping: A shipping fee of AED 100 is applicable on all international order.

  5. Order Tracking
    Tracking link emailed once order ships.

    Contact support if tracking doesn’t update within 48 hours.
  6. Delivery Information
    • Shipped from distribution center.
    • No shipping to P.O. boxes / APO / FPO.
    • Street address + phone number required.
  7. International Shipping
    For corporate/bulk orders: corporate@tornado.store
  8. Lost or Damaged Packages
  9. Order Changes & Cancellations
    Can modify within 6 hours if not shipped.

    Email info@tornado.store with order number.
  10. Questions or Assistance
    info@tornado.store
    +971 56 914 5151

Need Help?

Contact Us

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+971 56 914 5151
MON–FRI: 9AM–6PM GST

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info@tornado.store
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